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Frequently Asked Questions

Answers to the most common questions from parents about our programmes, fees, enrollment, and more.

Programmes & Curriculum

What programmes does MapleBear Jurong West offer?
We offer a full range of programmes from infant care (2 months to 17 months) through kindergarten (up to 6 years): Infant Care, Playgroup, Nursery 1 & 2, Kindergarten 1 & 2, and full-day Childcare. View all our programmes →
What is your curriculum based on?
Our curriculum is based on Canadian early learning frameworks that emphasise play-based, child-centred education. Children learn in both English and Mandarin through an immersive bilingual approach, with dedicated teachers for each language. Learn more about our curriculum →
Does my child need to know Mandarin before joining?
No. Our bilingual programme is designed for children of all backgrounds — whether they speak Mandarin, English, or neither at home. Our teachers use visual aids, gestures, and contextual cues to help every child gradually build understanding in both languages.
What is the teacher-to-child ratio?
We follow ECDA guidelines for teacher-to-child ratios: 1:5 for infant care, 1:8 for childcare, and 1:12 for kindergarten. Our actual ratios are often better than the minimum requirements, ensuring every child receives individualised attention.
Do you offer enrichment programmes?
Yes. Our curriculum includes enrichment elements such as music, art, physical education, and outdoor exploration. We also offer open house events with hands-on activities like nature and music exploration sessions. Check our blog for upcoming events →

Fees & Subsidies

How much does MapleBear Jurong West cost?
We believe in full transparency. Our monthly fees are: Infant Care — Full day $2,080, Half day $1,680; Child Care — Full day $1,580, Half day $1,280. A one-time registration fee of $300 applies. Our school bus service is priced below market rates based on distance. All fees are GST-exempt, so you pay exactly what's quoted — no hidden costs or additional taxes. For eligible families, government subsidies (Basic + Additional) can further reduce your out-of-pocket expenses.
What government subsidies are available?
Singapore citizen children are eligible for the Basic Subsidy ($600/month for infant care, $300/month for childcare) plus the Additional Subsidy (up to $710/month for infant care, up to $520/month for childcare) if both parents are working. Families with household income up to $12,000/month (rising to $15,000 in 2027) may qualify. Use the official ECDA subsidy calculator to estimate your savings.
Can I use my child's CDA to pay fees?
Yes. MapleBear Jurong West is an ECDA-registered centre and accepts CDA (Child Development Account) payments. We can help you set up the CDA deduction process during enrollment. Read our CDA guide →
Do you offer payment plans?
Yes. We offer monthly payment plans as the default. Some families may also arrange quarterly or annual payments. Please speak with our admissions team for available options.
Are there any hidden costs?
No. Our monthly fees are GST-exempt, so there's no additional tax. The only other charge is a one-time registration fee of $300. Bus fees are charged separately based on distance (priced below market rates). Everything is communicated clearly upfront — no surprises.

Enrollment & Operations

What are your operating hours?
We operate from 7:00am to 7:00pm, Monday to Friday (excluding public holidays). Half-day kindergarten sessions are also available — please check with our admissions team for specific timetables.
What is the minimum age for enrollment?
We accept infants from 2 months old. For nursery (N1), children typically start at 18 months. For kindergarten (K1), children should be turning 4 years old in the enrollment year.
Do you enroll year-round or only at the start of the school year?
We accept enrollments year-round, subject to availability. There is no need to wait for January — you can start your child as soon as a spot is available and you're ready.
What documents do I need for registration?
You'll need: child's birth certificate, passport-sized photos (2-4), parents' NRIC or passport, child's immunisation records, and proof of citizenship. If applying for subsidies, income documentation may also be required.
Can non-Singaporean children enroll?
Yes. We welcome children of all citizenships — Singapore citizens, Permanent Residents, and foreign nationals (with appropriate passes such as Dependant's Pass or Student Pass). Note that government subsidies like CDA are only available for Singapore citizen children.

Facilities & Safety

What does your campus look like?
Our campus is a two-storey bungalow terrace with spacious, naturally lit classrooms, specially designed learning corners, a spacious backyard with greenery, an outdoor playground, and an in-house kitchen. See more about our campus →
Is the campus secure?
Yes. We have CCTV monitoring throughout the campus, secure entry access, and controlled pick-up procedures. Only authorised adults registered by parents can collect children.
Do you provide meals?
Yes. Our in-house kitchen prepares fresh, nutritious meals daily — breakfast, lunch, and tea. We accommodate dietary restrictions and allergies upon request.

Transport & Location

Do you offer school bus service?
Yes. We provide a door-to-door school bus service with trained teacher escorts for safe commutes, serving the Jurong West, Boon Lay, Pioneer, and NTU areas. Book a tour to learn more about our bus routes and schedules.
Where are you located?
We are located at 50 Yunnan Drive 1, Singapore 638270, in the Jurong West area near NTU. Our campus is easily accessible from Boon Lay, Pioneer, and the surrounding western neighbourhoods.
Is there parking available?
Street parking is available along Yunnan Drive. For drop-off and pick-up, we have a designated area near our entrance for convenience.

Still Have Questions?

Our admissions team is happy to help. Reach out via WhatsApp, phone, or visit us in person.

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Related Resources

CDA Subsidy Guide → Enrollment Guide → Fees Comparison → Our Programmes →
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